Orders are placed using the UpFX™ Metatrader v4 client, using market execution with 'click it and get it'. If you don't have the UpFX™ client, then please visit the downloads area to get it. You're free to try out our platform with a demo account as well.
As we're not a dealing desk the default method for opening and closing orders is the UpFX™ application. However, if you are unable to open an order automatically or if you need assistance managing an existing order then by all means contact us for immediate assistance. You can reach us at any one of our numbers listed above, or +44 20 3519 1829.
Phone Trading Conversation
All calls you make to us in regards to your trades will be recorded for the security and safety of all the parties to the conversation.
24 hour Customer Support
We're standing by to assist you 24 hours a day during market hours. If you need help, have a question or to just chat please feel free to ring us up at any of the numbers posted above or click the 'live chat' link.
Have feedback? Happy? Not so much? We'd like to know first, please contact us straight away at email@example.com or reach out to your account manager.